In compliance with current regulations, the General Data Protection Regulation (GDPR) of the European Union, ENFERMANIA SL guarantees the confidentiality of personal data provided by its clients, subscribers and users of the Website, in relation to the management of their orders, registration in our newsletter and the request for information through any of the means provided for this purpose.

ENFERMANIA only collects the personal data necessary for the customer to receive their purchase and related information, contacting customers by telephone or electronically. Furthermore, by voluntarily providing their personal data to ENFERMANIA SL, the interested party consents to the transfer of their personal data when necessary to connect with a third party for the provision of services offered by ENFERMANIA SL, specifically to transport companies for the purpose of managing requested shipments, and/or to our email marketing companies for sending commercial communications to inform them about our promotions.

Your personal data will be stored in our files for the period established by law. You may exercise your rights at any time, request access to, modify, rectify, or delete your data, and also register again whenever you wish. You can do so through:

• Our email address is info@enfermania.com
• By mail sent to: C/ Vial de los Cipreses, 7 - 03006 Alicante

Why do we ask for your information?

For order processing:

When you make a purchase on our website, you only need to provide the contact information necessary for your order to be successfully shipped. Specifically, we will ask for your name, surname, delivery address, contact phone number, and email address so you can track your purchase at any time and so the shipping company can deliver your order without any problems. If you request an invoice, we will also need your complete billing information. According to current legislation, citizens of the Canary Islands, Ceuta, Melilla, or countries outside the EU must provide a tax identification number, which is required for the relevant customs procedures.

To subscribe to the newsletter:

If you are interested in learning about our offers and promotions, you can subscribe to our newsletter by providing your email address. By entering your email address and accepting our privacy policy, you expressly and freely consent to receiving these marketing communications. You can unsubscribe from these communications at any time through your customer area, by emailing us at info@enfermania.com, or by selecting the "unsubscribe" option included in each email we send you.

Your personal data will be in a file under the responsibility of ENFERMANIA SL, which has contracted services with third parties to offer a better service to customers.

Services offered by third parties unrelated to our website that use personal data:

• Hosting.
• Web platform.
• Marketplaces.
• Courier and newsletter services.
• Payment gateways.
• Logistics companies.

Users can exercise their rights of access, rectification, cancellation and opposition at any time by contacting us via email at info@enfermania.com or by post. ENFERMANIA SL informs that from the time a client, subscriber or assigning user requests access, rectification, cancellation or opposition to their personal data, until a response is given, up to a maximum of 72 hours may pass.